Coggin Ford Jacksonville

2015 Ford Escape Recall

Ford Escape Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 17V472000 · 94,605 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

Consequence

The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk will be mailed in September 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

Ignition1

FREE1 OPEN RECALL

NHTSA campaign 15V436000 · 374,781 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114,

Consequence

If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.

Instrument Panel1

FREE1 OPEN RECALL

NHTSA campaign 15V406000 · 184,519 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with

Consequence

If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Corrective Action

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Escape?

NHTSA identifies five recalls for the 2015 Ford Escape involving the Door Lock, Seat Belt, Ignition, and Instrument Panel components.
Door Lock accounts for two recalls; Seat Belt, Ignition, and Instrument Panel account for one recall each.

How do I check if my 2015 Ford Escape has an open recall?

You can check your 2015 Ford Escape by VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Coggin Ford Jacksonville if you are unsure whether an earlier recall repair was completed.

How much does a 2015 Ford Escape recall repair cost?

A 2015 Ford Escape recall repair is free at an authorized dealer when the vehicle is included in the recall.
The manufacturer specifies the remedy, which may involve inspecting or replacing parts or updating vehicle software.

Can an independent shop fix a 2015 Ford Escape recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use Ford procedures and equipment to complete eligible recall work correctly.

Does an open recall affect the trade-in value of the 2015 Ford Escape?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
A VIN check can clarify which manufacturer safety repairs apply before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies door-lock issues that could prevent a door from latching or allow it to open while driving, increasing the risk of injury. Another campaign addresses bolts securing seats, seatbacks, seatbelt buckles, or seatbelt anchors; a fractured bolt could leave a component unsecured in a crash. Ignition software may allow the engine to keep running after shutdown, creating a potential unintended-movement risk. Instrument-panel software may disable warning lights, messages, and chimes, so important safety conditions may go unnoticed. Waiting can leave a known safety concern unresolved. A free VIN check shows whether your Escape needs a manufacturer remedy.

Trusted Ford Recall Service

Coggin Ford Jacksonville provides recall service for drivers throughout Jacksonville, FL, and nearby communities. Factory-trained technicians follow Ford repair procedures and use manufacturer diagnostic tools to identify the correct campaign for your VIN. When a recall applies, the remedy is completed with the appropriate OEM parts or software update at no charge to the owner. Our team can inspect door-latch information, address eligible seat-belt hardware, and perform required ignition or instrument-panel updates. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd. for reassuring, manufacturer-authorized care from a Ford dealership focused on your vehicle’s safety.

Start With a Free VIN Check

Start by contacting our service team for a VIN check, then bring your Escape to Coggin Ford Jacksonville if an open recall is identified. You can schedule an appointment even if you are unsure whether a previous repair was completed, because the check is free. Our team will explain the applicable manufacturer remedy and help arrange the next step. If you need service beyond the recall, ask about service financing to get service now and pay later. Do not delay a safety concern; schedule service with our Jacksonville, FL, team today.