Coggin Ford Jacksonville

2015 Ford Fiesta Recall

Ford Fiesta Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Door Lock

FREE1 OPEN RECALL

NHTSA campaign 20V177000 · 288,110 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the dri

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fiesta?
  • NHTSA recall information identifies three recalls for the 2015 Ford Fiesta, involving the door lock, engine, and fuel pump components.
  • The door lock recall addresses latches that may break and allow a door to open while driving.
  • The engine recall concerns possible cylinder-head overheating and oil leakage on certain 1.6L GTDI-equipped Fiesta ST vehicles.
  • The fuel pump recall addresses a possible pump failure that could cause an unexpected stall.
How do I check if my 2015 Ford Fiesta has an open recall?
  • You can check your 2015 Ford Fiesta at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Ford Jacksonville can confirm whether a manufacturer remedy remains open for your specific vehicle.
How much does a 2015 Ford Fiesta recall repair cost?
  • A 2015 Ford Fiesta recall repair costs nothing to the owner when completed by an authorized dealer under the manufacturer recall.
  • Ford specifies the remedy, and the dealer performs the covered repair at no charge.
Can an independent shop fix a 2015 Ford Fiesta recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Fiesta at no charge.
  • An independent shop may handle other repairs, but recall completion should be coordinated with an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2015 Ford Fiesta?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in conversation; review our trade-in page and complete the recall check first.
  • Resolving an open manufacturer safety recall provides clearer documentation when discussing your vehicle.

Recall Service & Dealership Highlights