Coggin Ford Jacksonville

2013 Ford Fiesta Recall

Ford Fiesta Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 12V488000 · 154,604 vehicles affected

Defect

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario

Consequence

An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

Corrective Action

Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fiesta?

NHTSA has identified three recalls for the 2013 Ford Fiesta: two affecting the Door Lock component and one affecting the Air Bag component.
The door-lock recalls address latches that may break, may have been repaired incorrectly, or may allow a door to open while driving.
The air-bag recall addresses passenger-side curtain-air-bag software behavior when the front passenger seat is empty.

How do I check if my 2013 Ford Fiesta has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Coggin Ford Jacksonville so our team can identify open recall work and explain the next step.

How much does a 2013 Ford Fiesta recall repair cost?

A 2013 Ford Fiesta recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
Ford specifies the remedy, which may include latch replacement or air-bag software reprogramming.

Can an independent shop fix a 2013 Ford Fiesta recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Ford technicians use the procedures and equipment designated for the recall repair.

Does an open recall affect the trade-in value of the 2013 Ford Fiesta?

Buyers and dealers check recall status, so completing open recall work can help you present your vehicle for appraisal with greater confidence.
For your next step, visit our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights

Protect Occupants From Recall Risks

NHTSA recall information identifies two 2013 Ford Fiesta door-lock recalls and one air-bag recall. A door-latch component may break or a prior repair may not have been completed correctly, making a door difficult to latch or allowing it to open while the vehicle is moving. The air-bag issue may prevent the passenger-side curtain air bag from deploying in a side-impact crash when the front passenger seat is empty, reducing coverage for a right-rear occupant. Waiting can leave a known safety concern unresolved. If you received a notice or are uncertain about past repairs, let an authorized team check the VIN and address the issue.

Authorized Ford Recall Expertise

Coggin Ford Jacksonville provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for Ford recall remedies. Our team follows Ford’s specified process, whether the vehicle needs door-latch inspection, improved latch replacement, or air-bag software reprogramming. Eligible recall repairs are completed free of charge at our authorized franchise dealership. Located at 9650 Atlantic Blvd. in Jacksonville, FL, Coggin Ford Jacksonville serves drivers throughout Jacksonville and nearby communities, including those seeking dependable Ford service close to home. We can explain the recall concern clearly and help you move forward with confidence.

Start With a Free VIN Check

Begin by checking your VIN with our service department, even if you are unsure whether recall work was completed. If an open recall appears, bring the vehicle to our team so we can confirm the repair and perform the manufacturer remedy at no charge. The VIN check helps identify the correct next step, while an inspection can address questions about door latching or prior work. Do not wait for uncertainty to become a safety concern. Schedule service or schedule an appointment with Coggin Ford Jacksonville today.