Coggin Ford Jacksonville

2021 Ford Mustang Recall

Ford Mustang Recall service at Coggin Ford Jacksonville in Jacksonville, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V140000 · 1,258 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Consequence

Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Mustang?

NHTSA has issued two recall entries for the 2021 Ford Mustang, affecting the Structure and Other components.
Both entries describe front subframe bolts that may not have been tightened properly during assembly.
Loose bolts may reduce performance in a crash and increase the risk of injury.

How do I check if my 2021 Ford Mustang has an open recall?

You can check your 2021 Ford Mustang by VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Ford Jacksonville can check manufacturer recall records and explain the remedy that applies.

How much does a 2021 Ford Mustang recall repair cost?

A 2021 Ford Mustang recall repair costs nothing at an authorized dealer when the manufacturer remedy applies.
Ford’s remedy for this recall is inspection and tightening of the front subframe bolts as necessary, free of charge.

Can an independent shop fix a 2021 Ford Mustang recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Ford service department has factory-trained technicians and manufacturer diagnostic tools for recall work.

Does an open recall affect the trade-in value of the 2021 Ford Mustang?

Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
When you are ready, use our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA describes two recall entries involving the Structure and Other components. Both identify front subframe bolts that may not have been tightened properly during assembly. If the bolts are loose, the vehicle may perform less effectively in a crash, increasing the risk of injury. Waiting to investigate a recall can leave a known safety concern unresolved, especially if you received a notice or are unsure whether prior work was completed. Coggin Ford Jacksonville can check your VIN and arrange the manufacturer’s inspection and corrective action. The recall remedy is designed to identify loose bolts and tighten them as necessary at no charge.

Authorized Ford Expertise

Coggin Ford Jacksonville provides authorized Ford recall service in Jacksonville, FL, for drivers from Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby communities. Our factory-trained technicians follow Ford’s repair instructions using manufacturer diagnostic tools and OEM parts or procedures. For this recall, the team inspects the front subframe bolts and tightens them as necessary, with the manufacturer remedy performed free of charge. Choosing an authorized franchise dealer helps ensure the recall is documented and handled according to Ford’s requirements. Visit us at 9650 Atlantic Blvd. or call 904-747-8996 for assistance.

Simple Next Steps

Start with a VIN check, then bring your vehicle to our service department for confirmation and recall work when applicable. If you are unsure whether your 2021 Ford Mustang has an open recall or whether a previous repair was completed, schedule service anyway because the check is free. Use our online link to schedule an appointment, or contact Coggin Ford Jacksonville directly. A technician can review the manufacturer record, inspect the vehicle as directed, and complete the no-charge remedy. Prompt action offers reassurance and helps address the safety concern without unnecessary delay.