Coggin Ford Jacksonville

2021 Ford Mustang Mach-E Recall

Ford Mustang Mach-E Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V140000 · 1,258 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Consequence

Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Mustang Mach-E?

NHTSA has issued one recall for the 2021 Ford Mustang Mach-E, affecting the Structure and Other component categories because front subframe bolts may be loose.
The bolts may not have been tightened properly during assembly.
Loose bolts may reduce crash performance and increase the risk of injury.
Ford’s remedy is to inspect and tighten the bolts as necessary at no charge.

How do I check if my 2021 Ford Mustang Mach-E has an open recall?

You can check a 2021 Ford Mustang Mach-E for an open recall at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
A recall notice or uncertainty about a previous repair is a good reason to arrange a check.
Call the dealership or schedule service online.

How much does a 2021 Ford Mustang Mach-E recall repair cost?

A 2021 Ford Mustang Mach-E recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
Ford’s remedy for this recall includes inspecting and tightening the front subframe bolts as needed.
Routine or unrelated repairs may be separate from the free recall remedy.

Can an independent shop fix a 2021 Ford Mustang Mach-E recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Ford Mustang Mach-E at no charge.
Coggin Ford Jacksonville uses factory-trained technicians for Ford recall work.
Authorized service helps ensure the specified inspection and repair are completed correctly.

Does an open recall affect the trade-in value of the 2021 Ford Mustang Mach-E?

Buyers and dealers check recall status when evaluating a 2021 Ford Mustang Mach-E, so completing an open recall can support a smoother trade-in process.
Use our trade-in page to begin evaluating your vehicle.
Completing the free remedy also gives you a clearer service history for your next automotive transaction.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA reports one recall affecting the Structure and Other component categories on the 2021 Ford Mustang Mach-E. Front subframe bolts may not have been tightened properly during assembly and could become loose. If that happens, the vehicle may not perform as effectively in a crash, increasing the risk of injury. Waiting to confirm or complete the repair can leave a known safety concern unresolved. Ford’s remedy is straightforward: an authorized dealer inspects the front subframe bolts and tightens them as necessary at no charge. If you received a notice or are unsure about repair history, contact Coggin Ford Jacksonville and schedule service.

Authorized Ford Expertise

Coggin Ford Jacksonville provides authorized recall service for drivers in Jacksonville, FL, and nearby communities. Factory-trained technicians follow Ford’s repair instructions and use manufacturer diagnostic tools and OEM parts when the service requires them. For this recall, the technician checks the front subframe bolts and tightens them as needed, with the manufacturer remedy performed free of charge. Our team can explain the recall process, confirm the VIN, and help identify any follow-up needs without replacing the manufacturer’s specified procedure with guesswork. Visit us at 9650 Atlantic Blvd. for knowledgeable Ford service close to home.

Start With a Free VIN Check

The next step is simple: contact Coggin Ford Jacksonville for a VIN check, then bring your 2021 Ford Mustang Mach-E in if an open recall is identified. You can schedule an appointment even if you are unsure whether the repair was completed, because checking recall status is free. A recall notice, a reported safety concern, or uncertainty about prior service is enough reason to reach out. Our service team will confirm the campaign and perform the eligible remedy at no charge. Begin online or visit our Jacksonville, FL, service department for reassuring, authorized Ford care.