Coggin Ford Jacksonville

2021 Ford F-250 Super Duty Recall

Ford F-250 Super Duty Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Windshield

FREE1 OPEN RECALL

NHTSA campaign 21V090000 · 79,017 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, Windshield Mounting.

Consequence

In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

Corrective Action

Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall is expected to begin April 6, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford F-250 Super Duty?

NHTSA recall information identifies two recalls associated with the 2021 Ford F-250 Super Duty: one affecting the windshield and one affecting steering through a specific accessory stabilizer kit.
The windshield recall concerns bonding that may allow the windshield to detach in a crash.
The steering recall concerns a foam ring that may block stabilizer piston ports and potentially contribute to steering lock.

How do I check if my 2021 Ford F-250 Super Duty has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
A VIN check confirms whether a recall campaign applies to your specific truck and whether the remedy remains open.
If you are unsure whether previous work was completed, schedule an appointment for a new check.

How much does a 2021 Ford F-250 Super Duty recall repair cost?

A 2021 Ford F-250 Super Duty recall repair is free at an authorized dealer when the campaign applies.
The windshield remedy includes removal and reinstallation at no charge.
The steering remedy includes installation of the specified revised shock assembly at no charge.

Can an independent shop fix a 2021 Ford F-250 Super Duty recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for authorized recall work.
Contact the service department before paying an independent shop for work that may qualify as a free recall remedy.

Does an open recall affect the trade-in value of the 2021 Ford F-250 Super Duty?

Buyers and dealers check recall status, so completing an open recall can make the trade-in process clearer; value your trade with Coggin Ford Jacksonville.
Recall status is confirmed by VIN during the appraisal and purchase process.
Ask the service team to check the VIN before discussing your truck's trade-in.

Recall Service & Dealership Highlights

Protect Against Safety Risks

NHTSA recall information identifies two safety concerns associated with the 2021 Ford F-250 Super Duty. A windshield that was not properly bonded may detach in a crash and increase the risk of injury. A foam ring in a specific steering stabilizer kit may block piston ports, and steering could lock, increasing crash risk. These issues are not reasons to panic, but they are reasons to act promptly. Waiting leaves a possible safety concern unresolved, while an authorized dealer can check the VIN and perform the manufacturer remedy at no charge when the campaign applies. If you received a notice or are uncertain about past repairs, contact the service team soon.

Authorized Ford Service

Coggin Ford Jacksonville gives drivers in Jacksonville, FL, and nearby communities a direct path to authorized recall care. Factory-trained technicians use manufacturer diagnostic tools to check the VIN and confirm whether a campaign applies. They follow Ford or accessory-manufacturer repair instructions and use OEM parts for the required remedy. When an eligible recall is open, the manufacturer-directed repair is completed at no charge to the owner. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd. for assistance with your recall questions, or schedule an appointment online for a convenient service visit.

Take the Next Step

Start with a VIN check, even if you are unsure whether your truck has an open recall or whether an earlier owner completed the work. Bring the vehicle to Coggin Ford Jacksonville so the service team can verify the campaign and explain the next step. If a remedy is required, the authorized dealer can perform it at no charge when the recall applies. Do not wait for a new symptom before checking a safety campaign. Schedule service online, bring your recall notice if you have one, and let the team help you move forward with confidence.