Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Coggin Ford Jacksonville
2020 Ford Edge Recall
Ford Edge Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsTransmission
FREE1 OPEN RECALL
NHTSA campaign 20V550000 · 97 vehicles affected
Consequence
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Corrective Action
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Rearview Mirror
FREE1 OPEN RECALL
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Driveshaft
FREE1 OPEN RECALL
NHTSA campaign 21V011000 · 147 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Transmission1
FREE1 OPEN RECALL
NHTSA campaign 20V550000 · 97 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Corrective Action
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Rearview Mirror1
FREE1 OPEN RECALL
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Driveshaft1
FREE1 OPEN RECALL
NHTSA campaign 21V011000 · 147 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Ford Edge?
- NHTSA identifies three recalls for the 2020 Ford Edge: transmission, rearview mirror, and driveshaft.
- The transmission recall involves possible loose or missing accumulator endcap bolts, which may cause a fluid leak or loss of transmission function.
- The rearview mirror recall involves a rearview camera that may show a blank or distorted image.
- The driveshaft recall involves inadequate rear drive unit lubricant that may cause axle seizure and loss of drive or control.
How do I check if my 2020 Ford Edge has an open recall?
- You can check your 2020 Ford Edge by entering its VIN at NHTSA.gov or by receiving a free VIN check at our service department.
- Our team can compare the VIN with the manufacturer’s open recall records and explain the next step.
How much does a 2020 Ford Edge recall repair cost?
- A 2020 Ford Edge recall repair costs nothing at an authorized Ford dealer when the recall applies.
- The manufacturer specifies the remedy, and the authorized dealer completes it at no charge to the owner.
Can an independent shop fix a 2020 Ford Edge recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Coggin Ford Jacksonville uses Ford-trained technicians, manufacturer diagnostic tools, and OEM parts for applicable recall repairs.
Does an open recall affect the trade-in value of the 2020 Ford Edge?
- Buyers and dealers check recall status, so completing an open recall can help clarify the vehicle’s condition during a trade-in.
- When you are ready, visit our trade-in page to begin the valuation process.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA recall information identifies three safety concerns for the 2020 Ford Edge. Loose or missing transmission accumulator endcap bolts may cause a fluid leak, loss of transmission function, or an increased fire risk if fluid reaches an ignition source. A poor rearview camera connection may produce a blank or distorted image, reducing rearward visibility and increasing crash risk. Inadequate rear drive unit lubricant may cause axle seizure, potentially resulting in loss of drive or vehicle control. Waiting can allow a developing condition to become more serious. A prompt VIN check helps determine whether your Edge needs a no-charge manufacturer remedy.
Factory-Backed Expertise
Coggin Ford Jacksonville provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts selected for Ford vehicles. When an applicable recall is open, our team follows Ford’s specified remedy and completes the repair at no charge to the owner. We proudly serve drivers in Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and surrounding Northeast Florida communities from our location at 9650 Atlantic Blvd. Our goal is to make recall service clear and convenient, whether you received a notice, have a safety concern, or simply want confidence that your vehicle’s recall status has been checked.
Simple Next Steps
Start by having your VIN checked against the manufacturer’s open recall records. Then bring your 2020 Ford Edge to Coggin Ford Jacksonville if a recall remedy applies. You can schedule an appointment even if you are unsure whether a repair remains open, because the VIN check is free. Our service team will explain the result and arrange the appropriate manufacturer remedy. If you received a notice or noticed a camera, transmission, or driveline concern, do not wait to ask for help. Call 904-747-8996 or schedule service online today.
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