Coggin Ford Jacksonville
Ford Flex Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 18V548000 · 87 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence
An electrical arc can increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
NHTSA campaign 18V548000 · 87 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence
An electrical arc can increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
5 common questions answered
NHTSA identifies one recall for the 2019 Ford Flex involving the alternator and starter motor power supply cables. Ford reports that the cables may not have been properly secured, creating the possibility of an electrical arc. An arc can increase the risk of fire, so waiting to confirm your recall status may leave a known safety concern unresolved. A recall notice, a safety concern, or uncertainty about a previous repair is a good reason to check your VIN promptly. Coggin Ford Jacksonville can identify whether the remedy is open and help you move forward with the manufacturer-directed repair.
Coggin Ford Jacksonville provides authorized recall service for drivers in Jacksonville, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when the remedy calls for them. For this recall, the technician will inspect the alternator and starter motor power supply cables and correct them as necessary. The manufacturer recall remedy is performed at no charge when applicable. Our service team is located at 9650 Atlantic Blvd., making it convenient to bring your Ford Flex to a dealership equipped to handle Ford safety campaigns correctly and efficiently.
Begin by checking your VIN through NHTSA.gov or contacting Coggin Ford Jacksonville for a free VIN check. If the recall is open, bring your 2019 Ford Flex to our service department so the affected cables can be inspected and the Ford remedy completed. You can schedule an appointment even if you are unsure whether the repair was previously performed. The check is free, and prompt action helps address the potential fire risk. Our team can explain the next step and help make the process straightforward from VIN verification through recall completion.
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