Defect
LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Coggin Ford Jacksonville
2018 Ford Transit Connect Recall
Ford Transit Connect Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsHatch Lid
FREE1 OPEN RECALL
NHTSA campaign 19V439000 · 15 vehicles affected
Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Corrective Action
LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.
Seat
FREE10 OPEN RECALLS
NHTSA campaign 19V333000 · 544 vehicles affected
Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V332000 · 90 vehicles affected
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V329000 · 360 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
NHTSA campaign 19V313000 · 2,080 vehicles affected
Defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V252000 · 15 vehicles affected
Defect
Waldoch Crafts, Inc. (Waldoch) is recalling certain 2018 Ford Transit shuttle vans modified to be equipped with Freedman GO-ES Foldaway Seats, part number 43705. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Waldoch customer service at 1-651-464-3215.
NHTSA campaign 19V247000 · 4 vehicles affected
Defect
Cabot Coach Builders, Inc. DBA Royale Limousine (Royal) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Royale customer service at 1-800-544-5587.
NHTSA campaign 19V238000 · 12 vehicles affected
Defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
NHTSA campaign 19V229000 · 776 vehicles affected
Defect
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 18V782000 · 475 vehicles affected
Defect
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating S
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.
Universal Joint
FREE1 OPEN RECALL
NHTSA campaign 19V103000 · 174 vehicles affected
Defect
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Corrective Action
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Hatch Lid1
FREE1 OPEN RECALL
NHTSA campaign 19V439000 · 15 vehicles affected
Defect
LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Corrective Action
LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.
Seat10
FREE10 OPEN RECALLS
NHTSA campaign 19V333000 · 544 vehicles affected
Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V332000 · 90 vehicles affected
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V329000 · 360 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
NHTSA campaign 19V313000 · 2,080 vehicles affected
Defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V252000 · 15 vehicles affected
Defect
Waldoch Crafts, Inc. (Waldoch) is recalling certain 2018 Ford Transit shuttle vans modified to be equipped with Freedman GO-ES Foldaway Seats, part number 43705. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Waldoch customer service at 1-651-464-3215.
NHTSA campaign 19V247000 · 4 vehicles affected
Defect
Cabot Coach Builders, Inc. DBA Royale Limousine (Royal) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Royale customer service at 1-800-544-5587.
NHTSA campaign 19V238000 · 12 vehicles affected
Defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
NHTSA campaign 19V229000 · 776 vehicles affected
Defect
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 18V782000 · 475 vehicles affected
Defect
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating S
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.
Universal Joint1
FREE1 OPEN RECALL
NHTSA campaign 19V103000 · 174 vehicles affected
Defect
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Corrective Action
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Ford Transit Connect?
- NHTSA recall information identifies 12 recalls for the 2018 Ford Transit Connect involving the hatch lid, seat, and universal joint.
- The hatch-lid recall concerns possible tempered glass roof-hatch shattering on certain modified vehicles.
- The seat recalls concern foldaway seat cushions that may not remain locked under load.
- The universal-joint recall concerns possible front driveshaft separation on certain XL hybrid-equipped vehicles.
How do I check if my 2018 Ford Transit Connect has an open recall?
- You can check the VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
- Call 904-747-8996 or schedule an appointment for assistance.
How much does a 2018 Ford Transit Connect recall repair cost?
- A 2018 Ford Transit Connect recall repair is free at an authorized dealer when the vehicle is covered by the campaign.
- The dealer performs the manufacturer-specified remedy at no charge to the owner.
Can an independent shop fix a 2018 Ford Transit Connect recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Coggin Ford Jacksonville can check the VIN and coordinate eligible recall work.
Does an open recall affect the trade-in value of the 2018 Ford Transit Connect?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to begin.
- Completing a free recall remedy can provide greater confidence during an appraisal.
Recall Service & Dealership Highlights
Protect Occupants
NHTSA recall information describes three safety areas for certain modified 2018 Ford Transit Connect vehicles. A glass roof hatch may shatter from temperature and vibration stresses, allowing fragments to fall on passengers. Freedman foldaway seat cushions may fail to remain locked during a crash or sudden stop, increasing the risk of occupant injury. On certain XL hybrid-equipped vehicles, a universal-joint failure may detach the front driveshaft, causing loss of drive power and creating a road hazard. Waiting can leave a known safety concern unresolved. A prompt VIN check helps determine whether your vehicle is affected and whether a free remedy should be completed.
Ford-Certified Expertise
Coggin Ford Jacksonville provides recall support for drivers throughout Jacksonville, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools to identify applicable campaigns and follow the specified repair procedure. When a recall applies, the manufacturer remedy is completed at no charge, using the appropriate OEM parts and equipment. This approach matters because recall repairs are defined by the manufacturer or applicable vehicle modifier, not by a general repair guess. Visit our service department at 9650 Atlantic Blvd. or call 904-747-8996 for reassuring, professional assistance from Coggin Ford Jacksonville.
Start With a VIN Check
Begin by locating your vehicle identification number and contacting our service team. We can check the VIN, explain whether an open recall applies, and identify the next step. Bring the vehicle to Coggin Ford Jacksonville even if you are unsure whether a previous repair was completed. The check is free, and eligible recall remedies are performed at no charge by an authorized franchise dealer. Call 904-747-8996 or schedule service online. Taking action now can help resolve a safety concern before your next trip around Jacksonville or surrounding communities.
Related Pages
Helpful Links
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