Coggin Ford Jacksonville

2018 Ford Taurus Recall

Ford Taurus Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Taurus?

NHTSA has issued two recalls for the 2018 Ford Taurus: one affecting the rear suspension and one affecting the transmission.
The rear suspension recall concerns potentially fractured toe links, while the transmission recall concerns key removal outside PARK on certain mechanical-key vehicles.

How do I check if my 2018 Ford Taurus has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Ford Jacksonville can review open recall records and explain the applicable manufacturer remedy.

How much does a 2018 Ford Taurus recall repair cost?

A 2018 Ford Taurus recall repair is free at an authorized dealer when the recall applies to the vehicle.
Ford specifies the remedy, and the authorized franchise dealer completes the safety repair at no charge to the owner.

Can an independent shop fix a 2018 Ford Taurus recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Independent shops may provide other automotive services, but recall remedies should be handled through the authorized dealer network.

Does an open recall affect the trade-in value of the 2018 Ford Taurus?

Buyers and dealers check recall status, so completing an open recall can provide important confidence when you value your trade.
A VIN check helps clarify whether a safety remedy remains open before discussing your vehicle’s trade-in.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA reports two recall concerns for the 2018 Ford Taurus. A rear suspension toe link may fracture under stress, which can cause a sudden change in handling and raise crash risk. On certain vehicles with mechanical key ignition systems, the key may come out when the transmission is not in PARK; without the parking brake applied, the vehicle could roll away. Waiting can leave a safety defect unresolved, especially when you have received a notice or are unsure about prior repair history. A VIN check helps identify whether either remedy remains open so you can take the appropriate next step with confidence.

Trusted Ford Recall Care

Coggin Ford Jacksonville uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to follow Ford’s specified recall procedures. When an applicable recall is open, the manufacturer remedy is performed at no charge to the owner through an authorized franchise dealer. Our team serves drivers throughout Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby Northeast Florida communities. We can check the VIN, explain the recall information, and help coordinate the correct repair. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd. in Jacksonville, FL, for knowledgeable Ford service.

Start With a Free VIN Check

Begin by checking your VIN, then bring your Taurus to our service department if an open recall appears—or if you simply are not sure whether previous work was completed. The VIN check is free, and the manufacturer recall remedy is performed at no charge when the recall applies. Our team can review the concern, confirm the repair path, and help you schedule service at a convenient time. Do not wait for uncertainty to become a safety issue. Schedule service online or call 904-747-8996 to speak with Coggin Ford Jacksonville.