Coggin Ford Jacksonville

2018 Ford F-350 Super Duty Recall

Ford F-350 Super Duty Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Tire

FREE1 OPEN RECALL

NHTSA campaign 21V155000 · 15,769 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall is expected to begin March 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford F-350 Super Duty?
  • NHTSA has issued eight recalls for the 2018 Ford F-350 Super Duty, involving the Tire, Steering, Structure Roof and Pillars, Tailgate Latch, Headlight, Equipment, Engine Block Heater, and Engine components.
  • The concerns include tire failure, steering lock, possible fire, unintended tailgate opening, reduced lighting visibility, a reversed backup-camera image, and engine block-heater wiring damage.
How do I check if my 2018 Ford F-350 Super Duty has an open recall?
  • You can check a 2018 Ford F-350 Super Duty recall at NHTSA.gov or receive a free VIN check at our Coggin Ford Jacksonville service department.
  • Bring the truck in or schedule service so our team can review eligibility and explain the remedy.
How much does a 2018 Ford F-350 Super Duty recall repair cost?
  • A 2018 Ford F-350 Super Duty recall repair costs nothing when performed by an authorized dealer under the manufacturer recall.
  • Qualifying remedies are completed at no charge to the owner.
Can an independent shop fix a 2018 Ford F-350 Super Duty recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Coggin Ford Jacksonville uses Ford service procedures and equipment for covered recall work.
Does an open recall affect the trade-in value of the 2018 Ford F-350 Super Duty?
  • Buyers and dealers check recall status, so an open recall can affect a trade-in discussion; review your options on our trade-in page.
  • Completing a free recall remedy can provide helpful documentation when you discuss your truck’s value.

Recall Service & Dealership Highlights