Coggin Ford Jacksonville

2018 Ford Explorer Recall

Ford Explorer Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Fuel System

FREE1 OPEN RECALL

NHTSA campaign 18V807000 · 144 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall is expected to begin December 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Explorer?
  • NHTSA identifies three recalls for the 2018 Ford Explorer involving the fuel system, seat, and structure.
  • The fuel system recall concerns a potentially leaking fuel pressure sensor and a free fuel line assembly replacement.
  • The seat recall concerns a manual seat-back recliner mechanism and may require inspection or replacement.
  • The structure recall concerns roof rail cover retention pins, clips, and covers.
How do I check if my 2018 Ford Explorer has an open recall?
  • You can check your 2018 Ford Explorer’s VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Contact Coggin Ford Jacksonville and schedule an appointment if you are unsure whether a repair was completed.
How much does a 2018 Ford Explorer recall repair cost?
  • A 2018 Ford Explorer recall repair costs nothing to the owner when performed by an authorized dealer as the manufacturer’s remedy.
  • The exact repair depends on the open recall associated with the vehicle’s VIN.
Can an independent shop fix a 2018 Ford Explorer recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Coggin Ford Jacksonville uses Ford repair procedures and equipment for eligible recall work.
Does an open recall affect the trade-in value of the 2018 Ford Explorer?
  • Buyers and dealers check recall status, so completing an open remedy can help keep the vehicle’s history clear; visit our trade-in page to get started.
  • A VIN check can identify whether a recall remains open before you discuss a trade.

Recall Service & Dealership Highlights