Coggin Ford Jacksonville

2018 Ford Edge Recall

Ford Edge Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 18V390000 · 25 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall is expected to begin in July 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 18V390000 · 25 vehicles affected

Defect

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Corrective Action

Alternator1

FREE1 OPEN RECALL

NHTSA campaign 18V548000 · 87 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Consequence

An electrical arc can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Door Latch1

FREE1 OPEN RECALL

NHTSA campaign 18V612000 · 503 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.

Consequence

If the doors open in the event of a crash, there is an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall is expected to begin October 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C06.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 20V469000 · 488,594 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Consequence

A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Parts are not currently available. Ford will send an interim notification beginning September 14, 2020 to make owners aware of the issue. A second letter will be mailed once parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Edge?

NHTSA has identified four recalls for the 2018 Ford Edge involving the transmission, alternator, door latch, and brake system.
The transmission issue may cause a loss of vehicle movement, the alternator issue may create an electrical arc, the door latch issue may allow a door to open in a crash, and the brake issue may increase stopping distance.

How do I check if my 2018 Ford Edge has an open recall?

You can check your 2018 Ford Edge by entering its VIN at NHTSA.gov or by getting a free VIN check at the Coggin Ford Jacksonville service department.
Our team can confirm whether a recall remedy remains open and help arrange the next step.

How much does a 2018 Ford Edge recall repair cost?

A 2018 Ford Edge recall repair costs nothing at an authorized dealer when the vehicle is covered by the manufacturer campaign.
The remedy is performed according to Ford’s recall instructions, including the applicable inspection, replacement, or correction.

Can an independent shop fix a 2018 Ford Edge recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses factory-trained technicians and manufacturer diagnostic tools for recall service.

Does an open recall affect the trade-in value of the 2018 Ford Edge?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to begin.
A VIN check can clarify the vehicle’s recall status before you discuss its next ownership step.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four safety concerns for the 2018 Ford Edge. A torque converter problem may cause loss of vehicle movement, while unsecured alternator and starter cables may create an electrical arc and increase fire risk. Short door striker bolts may allow a door to open during a crash, and front brake hoses may rupture, causing a fluid leak and longer stopping distances. Waiting can leave a known safety concern unresolved. Because these conditions involve movement, fire, door retention, and braking, owners should arrange a VIN check and address any open recall as soon as possible.

Ford Expertise Nearby

Coggin Ford Jacksonville provides recall assistance with factory-trained technicians, manufacturer diagnostic tools, and OEM parts when the campaign calls for replacement. Our team follows Ford’s specified remedy, from torque converter replacement to cable inspection, striker bolt replacement, or revised brake hose installation. Covered recall repairs are completed at no charge to the owner. Located at 9650 Atlantic Blvd. in Jacksonville, FL, Coggin Ford Jacksonville serves Jacksonville and nearby communities, including Atlantic Beach, Neptune Beach, and Jacksonville Beach. You can call 904-747-8996 for help with your vehicle’s recall questions.

Start With a Free VIN Check

Begin by locating your vehicle identification number and contacting Coggin Ford Jacksonville. Our service team can check for open recalls, explain the applicable manufacturer remedy, and help you bring the vehicle in for inspection or repair. If you are unsure whether a previous owner completed a campaign, schedule service anyway—the VIN check is free. Use our online option to schedule an appointment, or contact the service department for assistance. A prompt check can provide reassurance and help ensure important recall work is completed by an authorized Ford dealer.