Coggin Ford Jacksonville

2017 Ford Transit Van Recall

Ford Transit Van Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

16 recalls found · All repairs FREE

Driveshaft

FREE2 OPEN RECALLS

NHTSA campaign 19V767000 · 293,558 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156 or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Consequence

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.

Corrective Action

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Transit Van? Give the count and list the components.
  • NHTSA has issued 16 recalls for the 2017 Ford Transit Van involving the Driveshaft, Seat, Wheelchair Lift, Universal Joint and Electrical System components.
  • Driveshaft recalls address possible flexible-coupling failure, which can cause loss of vehicle movement, damage to brake or fuel lines, or unintended rolling.
  • Seat recalls address Freedman foldaway seats that may not remain secured during a crash or sudden stop.
  • Wheelchair-lift recalls address Ricon lift positioning components that may allow the platform to stop above the vehicle floor.
  • The universal-joint recall concerns certain XL electric hybrid conversions, while electrical-system recalls concern water intrusion and corrosion in trailer tow modules.
How do I check if my 2017 Ford Transit Van has an open recall?
  • You can check your 2017 Ford Transit Van by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your VIN to Coggin Ford Jacksonville so the team can identify campaigns that apply to your exact equipment and repair history.
How much does a 2017 Ford Transit Van recall repair cost?
  • A 2017 Ford Transit Van recall repair costs nothing when completed by an authorized dealer as the manufacturer's remedy.
  • Contact our service team to confirm eligibility and arrange the required repair.
Can an independent shop fix a 2017 Ford Transit Van recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Ford technicians use the appropriate manufacturer procedures, diagnostic tools and parts for covered recall work.
Does an open recall affect the trade-in value of the 2017 Ford Transit Van?
  • Buyers and dealers check recall status, so resolving an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • A VIN check helps clarify whether a manufacturer repair remains open before you discuss your vehicle's value.

Recall Service & Dealership Highlights