Coggin Ford Jacksonville

2017 Ford Transit Connect Recall

Ford Transit Connect Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Sunroof

FREE1 OPEN RECALL

NHTSA campaign 20V260000 · 5,088 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Corrective Action

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Transit Connect?
  • NHTSA has reported two recalls for the 2017 Ford Transit Connect: one affecting the sunroof and one affecting the seat belt system.
  • The sunroof recall concerns possible improper bonding and panel separation on vehicles with a Panoramic Fixed-Glass Vista roof.
  • The seat belt recall concerns front pretensioners that may not deploy properly in a crash.
How do I check if my 2017 Ford Transit Connect has an open recall?
  • You can check your 2017 Ford Transit Connect at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle to Coggin Ford Jacksonville so a technician can verify open recall status and explain the next step.
How much does a 2017 Ford Transit Connect recall repair cost?
  • A 2017 Ford Transit Connect recall repair is free at an authorized dealer when the vehicle has an open manufacturer recall.
  • The applicable remedy is performed according to Ford’s instructions without charge to the owner.
Can an independent shop fix a 2017 Ford Transit Connect recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized technicians use Ford procedures and equipment to complete the recall repair correctly.
Does an open recall affect the trade-in value of the 2017 Ford Transit Connect?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process.
  • Review your vehicle’s next step through our trade-in page.

Recall Service & Dealership Highlights