Coggin Ford Jacksonville

2017 Ford Focus Recall

Ford Focus Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 16V698000 · 64,038 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components.

Consequence

With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

Corrective Action

Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. Interim letters informing owners that remedy parts not yet available were issued on November 16, 2016. Remedy parts are expected to be available in January 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Focus?
  • NHTSA has issued five recalls for the 2017 Ford Focus involving the Software, Seat Belt, Fuel Tank, and Transmission components.
  • The concerns include hatchback unlatching, reduced rear seat-back strength, possible engine stalling, and a clutch-related fluid leak that may increase fire risk.
How do I check if my 2017 Ford Focus has an open recall?
  • You can check your 2017 Ford Focus VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
  • Call 904-747-8996 or schedule an appointment for a complimentary recall-status check.
How much does a 2017 Ford Focus recall repair cost?
  • A 2017 Ford Focus recall repair is free at an authorized Ford dealer when the vehicle is covered by the manufacturer recall.
  • Factory-trained technicians perform the specified remedy at no charge to the owner.
Can an independent shop fix a 2017 Ford Focus recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Coggin Ford Jacksonville uses Ford diagnostic procedures and performs eligible recall repairs according to the manufacturer’s instructions.
Does an open recall affect the trade-in value of the 2017 Ford Focus?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to begin.
  • A VIN check helps clarify whether a recall remains open before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights