Defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Coggin Ford Jacksonville
2017 Ford Explorer Recall
Ford Explorer Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsStructure
FREE1 OPEN RECALL
NHTSA campaign 21V316000 · 616,967 vehicles affected
Consequence
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Corrective Action
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Rear Suspension
FREE3 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Seat
FREE2 OPEN RECALLS
NHTSA campaign 19V651000 · 311,907 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Consequence
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Steering
FREE1 OPEN RECALL
NHTSA campaign 17V530000 · 253 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Engine
FREE1 OPEN RECALL
NHTSA campaign 16V925000 · 1,163 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall is expected to begin during February 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Structure1
FREE1 OPEN RECALL
NHTSA campaign 21V316000 · 616,967 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Corrective Action
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Rear Suspension3
FREE3 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Seat2
FREE2 OPEN RECALLS
NHTSA campaign 19V651000 · 311,907 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Consequence
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Steering1
FREE1 OPEN RECALL
NHTSA campaign 17V530000 · 253 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Engine1
FREE1 OPEN RECALL
NHTSA campaign 16V925000 · 1,163 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall is expected to begin during February 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2017 Ford Explorer?
- NHTSA has issued 8 recalls for the 2017 Ford Explorer involving Structure, Rear Suspension, Seat, and Steering and Engine components.
- Reported concerns include detachable roof rail covers, fractured rear suspension parts, seat hazards, steering heat-shield fasteners, and turbocharger oil supply tube leaks.
How do I check if my 2017 Ford Explorer has an open recall?
- You can check your 2017 Ford Explorer at NHTSA.gov or receive a free VIN check at our service department.
- Schedule an appointment so Coggin Ford Jacksonville can check the VIN and explain the next step.
How much does a 2017 Ford Explorer recall repair cost?
- A 2017 Ford Explorer recall repair costs nothing when the remedy is completed by an authorized Ford dealer.
- The manufacturer specifies the remedy, which may involve inspection, adjustment, replacement, or protective parts.
Can an independent shop fix a 2017 Ford Explorer recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Factory-trained technicians at Coggin Ford Jacksonville use Ford diagnostic equipment and OEM parts for recall work.
Does an open recall affect the trade-in value of the 2017 Ford Explorer?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
- Visit our trade-in page to begin evaluating your Explorer.
Recall Service & Dealership Highlights
Protect Against Recall Risks
NHTSA reports safety concerns involving the 2017 Ford Explorer’s roof rail covers, rear suspension, seats, steering system, and certain 3.5L GTDI engine components. A roof rail cover may detach and become a road hazard. Fractured rear toe links can change handling or reduce steering control, while an affected wheel hub bearing may contribute to wheel separation. Seat conditions may increase injury risk, a detached steering heat shield may increase steering effort, and an oil leak near an ignition source may increase fire risk. Waiting can leave a known safety concern unresolved, so arrange a free VIN check promptly.
Ford Expertise in Jacksonville
Coggin Ford Jacksonville provides recall service for drivers in Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby Northeast Florida communities. Our factory-trained technicians follow Ford procedures and use manufacturer diagnostic tools to identify the correct remedy for your vehicle. OEM parts and approved repair methods help ensure the work matches the manufacturer’s instructions. When an open recall applies, the authorized Ford remedy is performed free of charge. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd., Jacksonville, FL 32225, for knowledgeable support from a dedicated Ford service team.
Start With a Free VIN Check
Begin by having Coggin Ford Jacksonville check your VIN for open recalls. Bring your 2017 Ford Explorer to our service department, even if you are unsure whether a previous repair was completed or whether a manufacturer notice applies. The check is free, and our team can explain the result and arrange the correct remedy. Schedule service online before your visit, or call (904) 747-8996 for assistance. If you want to prepare for other maintenance needs, review our service specials before arriving.
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