Coggin Ford Jacksonville

2016 Ford Fusion Recall

Ford Fusion Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Door Latch

FREE1 OPEN RECALL

NHTSA campaign 20V177000 · 288,110 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the dri

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Fusion?
  • NHTSA recall information identifies eight 2016 Ford Fusion recalls involving the door latch, power steering, parking brake, steering, seat belt, and fuel tank.
  • The affected component and remedy depend on the vehicle’s VIN, equipment, manufacturing date, and campaign eligibility.
How do I check if my 2016 Ford Fusion has an open recall?
  • You can check a 2016 Ford Fusion at NHTSA.gov or receive a free VIN check at our service department.
  • Bring the vehicle or its VIN to Coggin Ford Jacksonville so our team can confirm open campaigns and required remedies.
How much does a 2016 Ford Fusion recall repair cost?
  • A 2016 Ford Fusion recall repair costs nothing when completed by an authorized Ford dealer under the manufacturer’s recall remedy.
  • Eligible parts and labor are covered by the manufacturer for the applicable recall campaign.
Can an independent shop fix a 2016 Ford Fusion recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our Ford service team uses manufacturer diagnostic tools and follows the approved repair procedure.
Does an open recall affect the trade-in value of the 2016 Ford Fusion?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page.
  • A VIN review helps clarify which safety campaigns apply before you value or trade your vehicle.

Recall Service & Dealership Highlights