Coggin Ford Jacksonville

2016 Ford Explorer Recall

Ford Explorer Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

10 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Rear Suspension

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Rear Suspension3

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Seat2

FREE2 OPEN RECALLS

NHTSA campaign 17V767000 · 177,264 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

Consequence

In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 16V183000 · 1,543 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.

Consequence

Overheating of the engine block increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.

Fuel Tank1

FREE1 OPEN RECALL

NHTSA campaign 15V605000 · 203 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.

Consequence

If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall is expected to begin October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.

Parking Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V464000 · 7,165 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light

Consequence

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Explorer?

NHTSA has issued 10 recalls for the 2016 Ford Explorer involving the Structure, Axle Shaft, Rear Suspension, Seat, Engine, Fuel Tank, and Parking Brake components.
Reported concerns include detachable roof rail covers, axle-shaft bracket failure, rear suspension or wheel-end separation, seat restraint concerns, engine block-heater overheating, fuel tank separation, and incomplete parking-brake engagement.

How do I check if my 2016 Ford Explorer has an open recall?

You can check your 2016 Ford Explorer by VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
Call 904-747-8996 or schedule an appointment so our team can check your vehicle and explain the next step.

How much does a 2016 Ford Explorer recall repair cost?

A 2016 Ford Explorer recall repair costs nothing when completed as a manufacturer remedy at an authorized dealer.
Factory-trained technicians perform applicable recall repairs at no charge to the owner.

Can an independent shop fix a 2016 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Ford Explorer at no charge.
Coggin Ford Jacksonville uses Ford diagnostic equipment, trained technicians, and manufacturer-approved repair procedures.

Does an open recall affect the trade-in value of the 2016 Ford Explorer?

Buyers and dealers check recall status, so completing an open remedy can support a more confident trade-in discussion for your 2016 Ford Explorer.
When you are ready, use our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA reports concerns that may affect roof rail cover retention, axle-shaft support, rear toe links, wheel hubs, seat restraint performance, engine block-heater temperature, fuel tank security, and parking-brake engagement. Consequences can include a road hazard, unintended vehicle movement, loss of motive power, sudden handling changes, loss of steering control, wheel separation, increased injury risk, fire, or vehicle rollaway. Waiting can leave a safety-related condition unresolved while you drive, park, or carry passengers. A free VIN check helps identify whether your Explorer needs a manufacturer remedy, and our team can explain the appropriate next step without pressure.

Authorized Ford Expertise

Coggin Ford Jacksonville gives Jacksonville drivers a direct path to factory-trained technicians who understand Ford recall procedures. Our service team uses manufacturer diagnostic tools and OEM parts when the approved remedy calls for replacement components or hardware. Qualifying recall repairs are completed free of charge because they are manufacturer safety remedies, not routine maintenance. We proudly serve Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby communities from our location at 9650 Atlantic Blvd. If your Explorer received a notice or you are unsure whether an earlier repair was completed, contact Coggin Ford Jacksonville for dependable guidance and authorized service.

Simple Next Steps

Start by checking your VIN with NHTSA or contacting our service department. Then bring your Explorer to Coggin Ford Jacksonville so our team can confirm open recall status and complete any applicable remedy. You can schedule an appointment even if you are unsure whether a recall remains open; the VIN check is free. If a recall notice mentions an engine block heater, follow the manufacturer’s direction not to use it until it has been remedied. Call 904-747-8996, or schedule service online today.