Coggin Ford Jacksonville

2016 Ford C-Max Energi Recall

Ford C-Max Energi Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 17V052000 · 17 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Consequence

Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall is expected to begin March 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford C-Max Energi?

NHTSA has issued one recall for the 2016 Ford C-Max Energi, affecting the Structure component.
The recall concerns potentially improperly welded left-hand apron joints in the floor pan.
The condition may reduce front-end structural integrity and increase the risk of injury in a crash.

How do I check if my 2016 Ford C-Max Energi has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
A VIN check identifies whether the specific vehicle has an open recall.
If a recall is open, the service department can explain the required Ford remedy.

How much does a 2016 Ford C-Max Energi recall repair cost?

A 2016 Ford C-Max Energi recall repair costs nothing when completed by an authorized Ford dealer.
Ford specifies the remedy, and the authorized dealer performs the inspection and necessary repair free of charge to the owner.

Can an independent shop fix a 2016 Ford C-Max Energi recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses Ford service procedures and factory-trained technicians for recall work.

Does an open recall affect the trade-in value of the 2016 Ford C-Max Energi?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward.
When you are ready to discuss your vehicle’s value, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Front-End Safety

NHTSA reports one Structure recall for certain 2016 Ford C-Max vehicles. The floor pan may have improperly welded left-hand apron joints, which can reduce the front-end structural integrity of the vehicle. If the vehicle is involved in a crash, that condition may increase the risk of injury. Because a structural issue may not be obvious during normal driving, waiting for a warning sign is not a reliable safety plan. A free VIN check can show whether the recall remains open, and the Ford remedy includes inspection of the apron joints and repair as necessary. Schedule the check promptly if you are uncertain about the vehicle’s repair history.

Authorized Ford Expertise

Coggin Ford Jacksonville provides authorized Ford recall service for drivers in Jacksonville, FL, and nearby communities. Factory-trained technicians follow Ford’s repair procedures and use manufacturer diagnostic tools and OEM parts when the remedy calls for them. For this recall, Ford specifies inspection of the left-hand apron joints and repair as necessary, free of charge to the owner. Working with Coggin Ford Jacksonville helps ensure the concern is evaluated according to the manufacturer’s instructions. Our service team is ready to help you understand the VIN result, answer questions, and arrange the next step for your 2016 Ford C-Max Energi.

Check, Then Schedule

Start by checking your VIN through NHTSA.gov or by contacting Coggin Ford Jacksonville. If you find an open recall, bring the vehicle to our service department so a factory-trained technician can complete the manufacturer remedy. If you are unsure whether the repair was performed, schedule an appointment anyway—the VIN check is free, and confirming the status is a smart safety step. You do not need to wait for a symptom or warning light. Our team can inspect the recall status, explain what happens next, and help you proceed with confidence.