Coggin Ford Jacksonville

2015 Ford Transit Connect Recall

Ford Transit Connect Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Sun Roof1

FREE1 OPEN RECALL

NHTSA campaign 20V260000 · 5,088 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Corrective Action

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 17V209000 · 208,584 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Consequence

If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Instrument Panel1

FREE1 OPEN RECALL

NHTSA campaign 15V406000 · 184,519 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with

Consequence

If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Corrective Action

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

Fuel Pump1

FREE1 OPEN RECALL

NHTSA campaign 15V005000 · 9,038 vehicles affected

Defect

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April

Consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Transit Connect?

NHTSA has identified six recalls for the 2015 Ford Transit Connect involving the Door Lock, Sun Roof, Engine, Instrument Panel, and Fuel Pump components.
Door Lock accounts for two recalls; Sun Roof, Engine, Instrument Panel, and Fuel Pump account for one recall each.

How do I check if my 2015 Ford Transit Connect has an open recall?

You can check your 2015 Ford Transit Connect at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
Our team checks the VIN against the manufacturer’s open recall records and explains the applicable remedy.

How much does a 2015 Ford Transit Connect recall repair cost?

A 2015 Ford Transit Connect recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
Applicable recall repairs are performed at no charge to the owner.

Can an independent shop fix a 2015 Ford Transit Connect recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Transit Connect at no charge.
Coggin Ford Jacksonville uses factory-trained technicians and Ford-approved repair procedures.

Does an open recall affect the trade-in value of the 2015 Ford Transit Connect?

Buyers and dealers check recall status, so completing an open recall can help remove a safety-related concern during a vehicle appraisal.
When discussing value, visit our trade-in page and arrange a free recall VIN check.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies door latches that may fail to secure a door, creating a risk that it could open while moving. A panoramic roof panel may separate, while an instrument-panel software issue may hide warning lights, chimes, and messages. For certain 1.6L GTDI engines, low coolant may contribute to cylinder-head damage and an oil-related fire risk. A fuel-pump failure may cause an unexpected stall and increase crash risk. These conditions can be difficult to judge from appearance alone, so waiting can leave a known safety concern unresolved. A free VIN check helps determine whether your specific 2015 Ford Transit Connect needs a manufacturer remedy.

Factory-Authorized Expertise

Coggin Ford Jacksonville serves Jacksonville, FL, and nearby communities with factory-trained technicians who understand Ford recall procedures. Our service team uses manufacturer diagnostic tools, approved repair information, and OEM parts when a recall remedy requires replacement components. The manufacturer defines the remedy, and an authorized Ford dealer performs applicable recall repairs at no charge to the owner. Whether your concern involves a door latch, panoramic roof, engine system, instrument panel, or fuel pump, we can check the VIN and explain the next step. If you need service financing, you can get service now and pay later through available options.

Simple Next Steps

Start by having the VIN for your 2015 Ford Transit Connect checked against open manufacturer recall records. Then bring the vehicle to Coggin Ford Jacksonville so our team can confirm the campaign and complete the applicable remedy. If you received a notice, noticed a door-latch concern, saw a warning issue, or simply are unsure whether earlier work was completed, schedule service rather than guessing. The VIN check is free, and recall remedies are performed at no charge when covered by the manufacturer. You can schedule an appointment online or contact our Jacksonville service department for assistance.