Coggin Ford Jacksonville

2015 Ford Mustang Recall

Ford Mustang Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Mustang?
  • NHTSA has issued seven recalls for the 2015 Ford Mustang involving Door Lock, Engine Oil Cooler, Brake, Fuel Tank, Fuel Pressure Sensor, and Seat Belt components.
  • Door Lock is involved in two recalls; each of the other five components is involved in one recall.
How do I check if my 2015 Ford Mustang has an open recall?
  • You can check your 2015 Ford Mustang by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Call Coggin Ford Jacksonville at 904-747-8996 or schedule an appointment online.
How much does a 2015 Ford Mustang recall repair cost?
  • A 2015 Ford Mustang recall repair costs nothing when the remedy is performed by an authorized dealer for an applicable open recall.
  • The manufacturer specifies the remedy, and the authorized dealer completes it at no charge to the owner.
Can an independent shop fix a 2015 Ford Mustang recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Mustang recall at no charge.
  • An independent shop may provide other automotive services, but recall remedies should be handled by the authorized dealer.
Does an open recall affect the trade-in value of the 2015 Ford Mustang?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Checking the VIN before discussing a trade helps clarify whether manufacturer safety work remains.

Recall Service & Dealership Highlights