Coggin Ford Jacksonville

2015 Ford Fusion Recall

Ford Fusion Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Transmission

FREE5 OPEN RECALLS

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa

Consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Corrective Action

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Steering

FREE3 OPEN RECALLS

NHTSA campaign 19V632000 · 90,644 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor

Consequence

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Transmission5

FREE5 OPEN RECALLS

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Consequence

Corrective Action

Door Lock1

FREE1 OPEN RECALL

NHTSA campaign 20V177000 · 288,110 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the dri

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Steering3

FREE3 OPEN RECALLS

NHTSA campaign 19V632000 · 90,644 vehicles affected

Defect

Consequence

Corrective Action

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 19V590000 · 103,374 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence

A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Corrective Action

Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion?

NHTSA recall information identifies 12 recalls for the 2015 Ford Fusion involving electrical, transmission, door lock, steering, and seat belt components.
The recalls address possible charging-cord overheating, rollaway, door-latch, steering-control, and seat-belt restraint concerns.

How do I check if my 2015 Ford Fusion has an open recall?

You can check your 2015 Ford Fusion VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
Our team can identify applicable open recalls and explain the manufacturer’s remedy.

How much does a 2015 Ford Fusion recall repair cost?

A 2015 Ford Fusion recall repair is free at an authorized Ford dealer when the vehicle is covered by the recall.
Recall remedies are performed according to the manufacturer’s instructions by an authorized franchise dealer.

Can an independent shop fix a 2015 Ford Fusion recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses Ford procedures and equipment for applicable recall repairs.

Does an open recall affect the trade-in value of the 2015 Ford Fusion?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to discuss your vehicle’s value.
A completed recall remedy also helps document that a manufacturer safety repair has been addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

The NHTSA-reported recalls cover charging cords that may overheat and create a fire risk, transmission components that may allow the vehicle to move when the driver believes it is in Park, door latches that may not secure properly, steering hardware that may cause greater steering effort or loss of control, and seat belt anchor cables that may not restrain occupants correctly in a crash. Waiting can leave a known safety concern unresolved. If your Fusion is covered, use the parking brake when directed and contact Coggin Ford Jacksonville promptly for a VIN check and the applicable no-charge remedy.

Factory-Authorized Confidence

Coggin Ford Jacksonville provides recall support in Jacksonville, FL, for drivers from Atlantic Beach, Neptune Beach, Jacksonville Beach, Mayport, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when completing applicable recall remedies. Because recall work is performed through an authorized Ford franchise dealer, the manufacturer’s remedy is completed at no charge when your VIN qualifies. Our team can explain the recall, confirm the repair plan, and help you understand what to expect before work begins at our location on Atlantic Blvd.

Start With a Free VIN Check

Start by locating your VIN and contacting Coggin Ford Jacksonville, even if you are unsure whether a recall repair was completed. We will check the VIN for open recalls, explain any applicable remedy, and help arrange your visit. Bring the vehicle to our service department so a factory-trained technician can perform the manufacturer’s repair when required. Choose a convenient time to schedule an appointment, and ask questions before arriving. A free check is a simple step toward resolving safety concerns and keeping your 2015 Ford Fusion ready for the road.