Coggin Ford Jacksonville

2015 Ford Fusion Hybrid Recall

Ford Fusion Hybrid Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa

Consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Corrective Action

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion Hybrid?

NHTSA recall information identifies two recalls for the 2015 Ford Fusion Hybrid: one affecting the electrical system and one affecting the transmission.
The electrical recall concerns certain 120V convenience charge cords that may overheat and melt during charging.
The transmission recall concerns possible key removal when the transmission is not in Park.

How do I check if my 2015 Ford Fusion Hybrid has an open recall?

You can check your 2015 Ford Fusion Hybrid VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check confirms whether a listed recall applies to your specific vehicle and whether the remedy remains open.
To have our team help, schedule an appointment.

How much does a 2015 Ford Fusion Hybrid recall repair cost?

A 2015 Ford Fusion Hybrid recall repair costs the owner nothing when performed by an authorized Ford dealer.
The electrical remedy replaces the affected convenience charge cord when applicable.
The transmission remedy is the manufacturer-specified dealer repair when applicable.

Can an independent shop fix a 2015 Ford Fusion Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for Ford recall work.
Recall eligibility and completion are confirmed through the vehicle’s VIN.

Does an open recall affect the trade-in value of the 2015 Ford Fusion Hybrid?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
Use our trade-in page to begin reviewing your vehicle’s trade-in options.
Our service team can perform a free VIN check before you discuss your vehicle.

Recall Service & Dealership Highlights

Understand the Safety Risks

NHTSA recall information identifies two safety concerns for the 2015 Ford Fusion Hybrid. Certain 120V convenience charge cords may lack a thermistor, allowing increased resistance in a home outlet or wiring to make the cord overheat and melt during charging, which can increase fire risk. A separate transmission issue may allow the key to be removed while the transmission is not in Park. A driver may then believe the vehicle is safely parked when it is not, increasing the risk of rollaway and possible injury. Waiting can leave these risks unresolved, so arrange a free VIN check and confirm whether either remedy is still open.

Factory-Backed Recall Care

Coggin Ford Jacksonville provides authorized Ford recall assistance in Jacksonville, FL, for drivers throughout nearby Northeast Florida communities. Our factory-trained technicians follow the manufacturer’s repair procedures with manufacturer diagnostic tools and OEM parts. When your VIN confirms an open recall, the applicable Ford remedy is performed at no charge to the owner. We can check the electrical and transmission recall status, explain the next step, and help coordinate your visit. Contact Coggin Ford Jacksonville at 9650 Atlantic Blvd. for reassuring, manufacturer-backed service from a team familiar with Ford vehicles.

Take the Next Step

Start by locating your vehicle identification number and asking our service team to check it against open Ford recall records. Bring your 2015 Ford Fusion Hybrid to Coggin Ford Jacksonville so we can verify the vehicle and complete any applicable remedy. You do not need to be certain that a recall is open before contacting us; the VIN check is free and can clarify the situation. Even if you believe a previous owner completed the work, schedule service so the status can be confirmed. Prompt attention helps you drive with greater confidence.