Coggin Ford Jacksonville

2015 Ford Fusion Energi Recall

Ford Fusion Energi Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa

Consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Corrective Action

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion Energi?

NHTSA recall data identifies one recall for the 2015 Ford Fusion Energi, affecting the transmission.
The concern is that the key may be removable when the transmission is not in Park, which can increase the risk of vehicle rollaway.

How do I check if my 2015 Ford Fusion Energi has an open recall?

You can check your 2015 Ford Fusion Energi by VIN at NHTSA.gov or receive a free VIN check at our service department.
Call Coggin Ford Jacksonville at 904-747-8996 or schedule an appointment.

How much does a 2015 Ford Fusion Energi recall repair cost?

A 2015 Ford Fusion Energi recall repair is free at an authorized dealer when the vehicle has an open manufacturer recall.
Ford specifies the remedy, and an authorized franchise dealer performs the repair at no charge to the owner.

Can an independent shop fix a 2015 Ford Fusion Energi recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Fusion Energi at no charge.
Factory-trained technicians use the appropriate manufacturer diagnostic process and repair procedures.

Does an open recall affect the trade-in value of the 2015 Ford Fusion Energi?

Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
Explore your options through our trade-in page.

Recall Service & Dealership Highlights

Protect Against Rollaway Risk

NHTSA recall data identifies a transmission concern for certain 2015 Ford Fusion Energi vehicles: the key may be removable even when the transmission is not in Park. That condition can make the vehicle appear safely parked when it may still roll. A moving vehicle can strike the driver, passengers, another vehicle, or bystanders, creating a serious safety risk. Waiting to verify the recall can leave the concern unresolved. Bring your vehicle to Coggin Ford Jacksonville for a VIN check and prompt attention to the manufacturer remedy. Ford-authorized recall repairs are performed at no charge when the recall is open.

Trusted Ford Service in Jacksonville

Coggin Ford Jacksonville provides recall support for drivers throughout Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby communities. Our factory-trained technicians follow Ford procedures and use manufacturer diagnostic tools and OEM parts when completing authorized service. If your VIN confirms an open transmission recall, the specified manufacturer remedy is performed at no charge to the owner. Our team can explain the process, answer questions, and help you move forward with confidence. Visit us at 9650 Atlantic Blvd. in Jacksonville, FL, or call 904-747-8996 for assistance with your recall check.

Start With a Free VIN Check

Start by checking your VIN through NHTSA.gov or by contacting our service department. Then bring your 2015 Ford Fusion Energi to Coggin Ford Jacksonville so our team can verify the recall status and complete the manufacturer remedy if needed. Schedule an appointment even if you are unsure whether the repair was previously completed; the VIN check is free and helps clarify the next step. Our service team can also discuss related maintenance needs after the recall visit, helping you keep your vehicle ready for the road with straightforward, authorized Ford care.