Coggin Ford Jacksonville

2015 Ford Focus Recall

Ford Focus Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Focus?
  • NHTSA has identified eight recalls for the 2015 Ford Focus involving Door Lock, Fuel System, Electrical, Transmission, Liftgate, Differential Unit, and Ignition components.
  • Door-lock recalls concern latches that may fail to secure a door.
  • Other concerns include fuel-system stalling, an overheating charge cord, clutch or differential damage, liftgate release, and an engine that may continue running after shutdown.
How do I check if my 2015 Ford Focus has an open recall?
  • You can check your 2015 Ford Focus VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Ford Jacksonville can confirm whether an open remedy applies to your vehicle.
How much does a 2015 Ford Focus recall repair cost?
  • A 2015 Ford Focus recall repair is free at an authorized dealer when the vehicle is covered by the recall.
  • The manufacturer specifies the remedy, which may include parts, inspection, or software work.
Can an independent shop fix a 2015 Ford Focus recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our factory-trained technicians use manufacturer diagnostic tools and OEM parts when the remedy requires them.
Does an open recall affect the trade-in value of the 2015 Ford Focus?
  • Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in evaluation; visit our trade-in page to begin.
  • A free VIN check can clarify the vehicle's recall status before you discuss a trade.

Recall Service & Dealership Highlights