Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Coggin Ford Jacksonville
2014 Ford Explorer Recall
Ford Explorer Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsAxle Shaft
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Axle Shaft1
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension4
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2014 Ford Explorer?
- NHTSA recall information identifies five recalls for the 2014 Ford Explorer involving the axle shaft and rear suspension.
- The reported concerns include a failing axle-shaft support bracket, rear toe-link fractures, a rear suspension knuckle inspection, and incorrectly identified wheel hub bearing assemblies.
How do I check if my 2014 Ford Explorer has an open recall?
- You can check your 2014 Ford Explorer by VIN at NHTSA.gov or receive a free VIN check at our service department.
- Coggin Ford Jacksonville can confirm whether an open manufacturer recall applies and explain the required remedy.
How much does a 2014 Ford Explorer recall repair cost?
- A 2014 Ford Explorer recall repair is free at an authorized dealer when the manufacturer specifies a safety recall remedy.
- Ford-authorized technicians perform applicable recall repairs according to the manufacturer's instructions.
Can an independent shop fix a 2014 Ford Explorer recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may perform other repairs, but manufacturer safety recall work should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2014 Ford Explorer?
- Buyers and dealers check recall status, so completing an open recall can help provide clearer information when you value your trade.
- Resolve applicable recall work before discussing your Explorer's trade-in condition.
Recall Service & Dealership Highlights
Safety Comes First
The reported axle-shaft defect may affect park function or motive power, creating unintended movement or crash risk. Rear suspension concerns may fracture toe links, change handling, or reduce steering control. An incorrectly identified wheel hub bearing assembly could allow wheel or wheel-end separation. These conditions can become serious without obvious warning, and waiting may increase the risk of losing control. NHTSA recall information identifies five campaigns for the 2014 Ford Explorer, so prompt VIN verification is worthwhile even if the vehicle currently feels normal. Contact our team when a notice arrives or whenever recall status is uncertain.
Ford Expertise Nearby
Coggin Ford Jacksonville provides authorized Ford recall service in Jacksonville, FL, for local drivers and nearby communities including Atlantic Beach, Jacksonville Beach, and Neptune Beach. Our factory-trained technicians follow the manufacturer's repair procedures with Ford diagnostic tools and OEM parts. When an applicable safety recall remedy is required, the authorized dealer completes it at no charge to the owner. This approach helps ensure the correct component is inspected, replaced, or addressed according to Ford's instructions. For questions, call 904-747-8996 or visit our service department at 9650 Atlantic Blvd.
Take the Next Step
Check your VIN first, then bring your 2014 Ford Explorer to Coggin Ford Jacksonville for the appropriate next step. You can schedule service even if you are unsure whether a recall remains open, because the VIN check is free. Bring your recall letter if you have one and tell our team about any steering, handling, parking, motive-power, or wheel concerns. We will verify the vehicle-specific status, explain the manufacturer remedy, and help arrange the required work. Acting promptly is a simple way to protect your vehicle and those around you.
