Coggin Ford Jacksonville

2014 Ford Edge Recall

Ford Edge Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Axle Shaft

FREE2 OPEN RECALLS

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Don't Want To Service? Sell Us Your Car!

directions_car
location_on
Want to lookup by VIN? Click here.

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Edge?
  • NHTSA recall information identifies three recalls for the 2014 Ford Edge: two involving the axle shaft and one involving the fuel pump.
  • The axle-shaft recalls address possible loss of park function, loss of motive power, halfshaft disengagement, and vehicle rollaway risk.
  • The fuel-pump recall addresses a possible stall without warning.
How do I check if my 2014 Ford Edge has an open recall?
  • You can check your 2014 Ford Edge VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
  • The VIN determines whether a specific recall applies and whether its remedy remains open.
  • Schedule service for help checking your VIN.
How much does a 2014 Ford Edge recall repair cost?
  • A 2014 Ford Edge recall repair is free at an authorized dealer when the vehicle is covered by the recall.
  • Ford specifies the remedy, which may include inspection, replacement of the link shaft bracket, replacement of related axle-shaft parts, or fuel-pump replacement.
  • Our team can explain the remedy after completing the VIN check.
Can an independent shop fix a 2014 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Ford Edge at no charge.
  • Coggin Ford Jacksonville uses factory-trained technicians and manufacturer diagnostic tools for recall work.
  • Bring the vehicle to our Jacksonville service department for the Ford-approved repair.
Does an open recall affect the trade-in value of the 2014 Ford Edge?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2014 Ford Edge.
  • Complete the free VIN check and manufacturer remedy before discussing your vehicle’s value whenever possible.
  • Visit our trade-in page to begin the appraisal process.

Recall Service & Dealership Highlights