Coggin Ford Jacksonville

2014 Ford C-Max Hybrid Recall

Ford C-Max Hybrid Recall service at Coggin Ford Jacksonville in Jacksonville, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Air Bag2

FREE2 OPEN RECALLS

NHTSA campaign 14V597000 · 746,842 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may shor

Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 14V514000 · 508 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

Consequence

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall is expected to begin on September 8, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Front Seat Recliner1

FREE1 OPEN RECALL

NHTSA campaign 14V164000 · 43,135 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affecte

Consequence

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Corrective Action

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford C-Max Hybrid?

NHTSA has issued seven recalls for the 2014 Ford C-Max Hybrid involving Door Lock, Electrical, Air Bag, Steering, and Front Seat Recliner components.
Door Lock accounts for two recalls, Electrical for one, Air Bag for two, Steering for one, and Front Seat Recliner for one.

How do I check if my 2014 Ford C-Max Hybrid has an open recall?

You can check your 2014 Ford C-Max Hybrid by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Coggin Ford Jacksonville can confirm open recalls and explain the manufacturer remedy.

How much does a 2014 Ford C-Max Hybrid recall repair cost?

A 2014 Ford C-Max Hybrid recall repair costs nothing when performed as the manufacturer remedy at an authorized dealer.
Ford recall remedies are completed at no charge to the owner when applicable.

Can an independent shop fix a 2014 Ford C-Max Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained Ford technicians use manufacturer diagnostic tools and the prescribed repair process.

Does an open recall affect the trade-in value of the 2014 Ford C-Max Hybrid?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
A completed manufacturer remedy provides useful repair documentation when discussing your vehicle.

Recall Service & Dealership Highlights

Protect Occupants From Recall Risks

NHTSA recall information identifies risks involving several safety systems. Door-latch components may break, allowing a door to open while moving. Affected charging cords may overheat and melt, increasing fire risk. Restraint-control-module concerns may prevent airbags or seat-belt pretensioners from working as intended, or delay side-curtain rollover-airbag deployment. An incorrectly assembled steering gear may impair steering, while weak seatback recliner welds may allow a seatback to loosen or lean. Waiting can leave a known safety concern unresolved. A VIN check determines whether a specific 2014 Ford C-Max Hybrid needs one of these free manufacturer remedies.

Trusted Ford Service in Jacksonville

Coggin Ford Jacksonville provides authorized Ford recall service for drivers in Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and surrounding Northeast Florida communities. Our factory-trained technicians use manufacturer diagnostic tools to verify the VIN, identify the applicable campaign, and complete the prescribed remedy. When parts are required, the repair uses OEM components specified by Ford. Recall work is performed at no charge to the owner when covered by the manufacturer campaign. Choose Coggin Ford Jacksonville at 9650 Atlantic Blvd. for knowledgeable, reassuring service from a team familiar with Ford vehicles and recall procedures.

Start With a Free VIN Check

Begin by locating your vehicle identification number and contacting our service department. We can check the VIN for open recalls, explain what the campaign covers, and arrange the appropriate remedy. Bring the 2014 Ford C-Max Hybrid to Coggin Ford Jacksonville, even if you are unsure whether a past repair was completed or whether a notice applies. The check is free, and an eligible manufacturer remedy is performed at no charge. Schedule service today, or schedule an appointment if you prefer a time that fits your routine. Prompt action helps you drive with greater confidence.