Coggin Ford Jacksonville
Ford Transit Connect Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V209000 · 208,584 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
NHTSA campaign 14V706000 · 34 vehicles affected
Defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Corrective Action
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
NHTSA campaign 17V209000 · 208,584 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
NHTSA campaign 14V706000 · 34 vehicles affected
Defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Corrective Action
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
5 common questions answered
NHTSA recall information identifies an Engine concern in which insufficient coolant on certain 1.6L GTDI-equipped vehicles could let the cylinder head overheat, crack, and leak oil onto a hot engine or exhaust component, increasing fire risk. A separate Adaptive Equipment concern involves certain Ricon wheelchair lifts whose platform side plates may crack, allowing the platform to separate, rest against the lift door, and fall when the doors open. Waiting may leave a serious hazard unresolved. A VIN check identifies whether either campaign applies to your Transit Connect, so prompt attention is a prudent safety step.
At Coggin Ford Jacksonville, factory-trained technicians use manufacturer diagnostic tools and the correct OEM parts to follow Ford’s recall procedures. Eligible manufacturer remedies are completed free of charge, giving you a clear path from VIN verification to completed safety work. We serve drivers throughout Jacksonville, FL, and nearby communities who want knowledgeable Ford service for their Transit Connect. Our team can explain the Engine and Adaptive Equipment campaigns, review the next step, and help coordinate the visit. For a convenient appointment, schedule an appointment with Coggin Ford Jacksonville.
Start by locating your vehicle identification number and contacting our service department for a free recall check. If a campaign is open, bring your Transit Connect to Coggin Ford Jacksonville so our team can verify the vehicle and perform the applicable remedy. You can schedule service even if you are unsure whether a recall remains open; the VIN check is free and helps remove uncertainty. If you received a notice, noticed a warning sign, or simply want reassurance, do not wait to ask. We will explain the process and help arrange the next available visit.
Helpful Links
