Coggin Ford Jacksonville

2013 Ford Fusion Hybrid Recall

Ford Fusion Hybrid Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fusion Hybrid?

NHTSA has issued one recall for the 2013 Ford Fusion Hybrid, involving the Electrical component and certain 120V convenience charge cords.
The affected cords may lack thermistors, allowing increased resistance in a household outlet or wiring to cause overheating and melting.
The consequence is an increased risk of fire.

How do I check if my 2013 Ford Fusion Hybrid has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Coggin Ford Jacksonville service department.
If the recall is open, an authorized Ford dealer can perform the specified remedy at no charge.
To have our team help, schedule an appointment.

How much does a 2013 Ford Fusion Hybrid recall repair cost?

A 2013 Ford Fusion Hybrid recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed free of charge.
Ford’s remedy for this recall is replacement of the affected 120V convenience charge cord with a cord that includes a thermistor.

Can an independent shop fix a 2013 Ford Fusion Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Ford Jacksonville uses factory-trained technicians, Ford diagnostic tools, and OEM parts for eligible recall work.

Does an open recall affect the trade-in value of the 2013 Ford Fusion Hybrid?

Buyers and dealers check recall status, so completing an open recall can help keep the vehicle’s trade-in process moving.
When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Address the Charging Risk

NHTSA identifies one Electrical recall involving certain 120V convenience charge cords associated with the 2013 Ford Fusion Hybrid. The affected cords were manufactured without thermistors. If resistance increases in a household outlet or wiring during charging, the cord can overheat and melt, increasing the risk of fire. Waiting to verify the VIN can leave a potentially affected cord in use longer than necessary. If you received a manufacturer notice, have a safety concern, or do not know whether the cord was replaced, stop guessing and contact an authorized Ford service department. Ford’s specified remedy is replacement with a new 120V convenience cord that includes a thermistor, free of charge.

Ford-Certified Recall Care

Coggin Ford Jacksonville provides authorized Ford recall service for drivers in Jacksonville, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools to check the VIN and determine whether the Electrical recall remains open. When the remedy applies, the team follows Ford’s repair instructions and uses OEM parts, including the replacement 120V convenience cord specified for this recall. Manufacturer safety recall remedies are performed at no charge to the owner. Our location at 9650 Atlantic Blvd. makes it convenient to get assistance from a dealership familiar with Ford vehicles. Trust Coggin Ford Jacksonville to handle the recall carefully and clearly.

Start With a Free VIN Check

Begin by checking your VIN against the manufacturer’s open recall records. Then bring the 2013 Ford Fusion Hybrid to Coggin Ford Jacksonville so a factory-trained technician can confirm the status and complete the remedy if needed. Schedule service even if you are unsure whether a notice applies or whether someone previously replaced the cord; the VIN check is free, and eligible recall work is performed at no charge. Do not delay because of uncertainty. Schedule an appointment online, contact the service department, and ask about the available service specials before visiting.