Coggin Ford Jacksonville

2013 Ford Explorer Recall

Ford Explorer Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

9 recalls found · All repairs FREE

Rear Suspension

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Rear Suspension3

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Fuel Leak2

FREE2 OPEN RECALLS

NHTSA campaign 15V812000 · 868 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Door1

FREE1 OPEN RECALL

NHTSA campaign 15V171000 · 194,484 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Corrective Action

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 14V286000 · 179,027 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Consequence

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Corrective Action

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Door Lock1

FREE1 OPEN RECALL

NHTSA campaign 13V270000 · 12,569 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.

Consequence

If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.

Corrective Action

Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall is expected to begin August 5, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.

Fuel Tank1

FREE1 OPEN RECALL

NHTSA campaign 13V109000 · 3,037 vehicles affected

Defect

Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall is expected to begin April 22, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Explorer?

NHTSA has issued nine recalls for the 2013 Ford Explorer involving Rear Suspension, Fuel Leak, Door, Steering, Door Lock, and Fuel Tank components.
Rear Suspension accounts for three recalls, and Fuel Leak accounts for two; Door, Steering, Door Lock, and Fuel Tank each account for one.

How do I check if my 2013 Ford Explorer has an open recall?

You can check your 2013 Ford Explorer by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Coggin Ford Jacksonville can verify recall status and explain the manufacturer’s remedy.

How much does a 2013 Ford Explorer recall repair cost?

A 2013 Ford Explorer recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
Eligible inspections, software updates, and replacement repairs are performed at no charge to the owner.

Can an independent shop fix a 2013 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Ford Explorer at no charge.
Authorized Ford technicians have the manufacturer procedures, diagnostic tools, and parts required for recall completion.

Does an open recall affect the trade-in value of the 2013 Ford Explorer?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation for a 2013 Ford Explorer.
When you are ready, visit our trade-in page to value your vehicle.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies defects that may affect important safety systems. Rear suspension toe links may fracture and cause a sudden handling change or loss of steering control, while an incorrectly applied wheel hub bearing could allow wheel-end separation. Fuel delivery modules and fuel tanks may leak, creating a fire risk near an ignition source. Door handles may allow a door to unlatch during a side impact, and child safety locks may deactivate. A steering fault may reduce power steering assist and increase effort at low speeds. Waiting can leave a known safety concern unresolved, so arrange a free VIN check promptly.

Authorized Ford Expertise

Coggin Ford Jacksonville serves Jacksonville, FL, and nearby communities with factory-trained technicians who follow Ford recall procedures. Our team uses manufacturer diagnostic tools and OEM parts to identify the correct remedy for your vehicle. Depending on the VIN, service may include an inspection, software update, or replacement of an affected component. Eligible manufacturer recall repairs are completed at no charge to the owner, helping you address a safety issue with confidence. From our location at 9650 Atlantic Blvd., we make authorized recall care convenient for drivers throughout the Jacksonville area.

Start With a VIN Check

Begin by locating your VIN and contacting Coggin Ford Jacksonville, even if you are unsure whether a recall repair was previously completed. We can check for open recalls, explain the manufacturer’s remedy, and help you bring the vehicle in at a convenient time. Use our online tool to schedule an appointment, or call 904-747-8996 for assistance. The VIN check is free, and eligible recall work is performed at no charge. Prompt action helps you return to the road with greater peace of mind.