Coggin Ford Jacksonville

2013 Ford Edge Recall

Ford Edge Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and dis

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Corrective Action

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Consequence

Corrective Action

Fuel Leak1

FREE1 OPEN RECALL

NHTSA campaign 14V002000 · 27,933 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall is scheduled to begin on February 28, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Edge?

NHTSA has issued two recalls for the 2013 Ford Edge: one involving the axle shaft and one involving a potential fuel leak.
The axle shaft recall concerns possible halfshaft disengagement, which can interrupt power to the wheels and may allow the vehicle to roll away if the parking brake is not applied.
The fuel leak recall concerns a potentially cracked fuel line pulse damper housing on certain vehicles with 2.0L engines, creating a possible fire risk.

How do I check if my 2013 Ford Edge has an open recall?

You can check your 2013 Ford Edge by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Coggin Ford Jacksonville can verify open recall status and explain the applicable Ford remedy.
If you are uncertain whether a previous repair was completed, schedule an appointment for a complimentary check.

How much does a 2013 Ford Edge recall repair cost?

A 2013 Ford Edge recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer’s recall campaign.
Ford specifies the remedy, and an authorized franchise dealer performs the eligible inspection or repair at no charge to the owner.
Contact Coggin Ford Jacksonville to confirm the VIN and arrange the recall remedy.

Can an independent shop fix a 2013 Ford Edge recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Ford technicians have access to manufacturer repair procedures, diagnostic tools, and the parts required for the recall campaign.
Coggin Ford Jacksonville can complete the applicable recall inspection or repair for your Edge.

Does an open recall affect the trade-in value of the 2013 Ford Edge?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process.
Use our trade-in page to begin evaluating your vehicle while arranging recall service.
Recall repairs completed by an authorized dealer are performed at no charge when covered by the manufacturer campaign.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies two safety concerns for the 2013 Ford Edge. An axle shaft retention issue may let the halfshaft disengage from the linkshaft, interrupting power to the wheels and creating a crash risk. The vehicle may also roll away if the parking brake is not applied before exit. On certain 2.0L vehicles, a cracked fuel line pulse damper housing may cause fuel odor, weepage, or a leak, creating a possible fire hazard near an ignition source. Waiting can leave an unresolved safety concern in your daily transportation. A VIN check determines whether the manufacturer remedy still applies, and eligible recall work is free.

Expert Ford Recall Service

Coggin Ford Jacksonville gives Ford owners a trusted place to address recall concerns in Jacksonville, FL. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts to inspect the affected system and complete the specified remedy. Axle shaft service may include inspection and replacement of the linkshaft or damaged halfshaft, while the fuel leak remedy may include replacement of the fuel line. Eligible recall repairs are performed at no charge to the owner. We serve Jacksonville and nearby communities from our location at 9650 Atlantic Blvd., with assistance available by phone at 904-747-8996.

Take the Next Step

Start by checking your VIN through NHTSA.gov or by contacting Coggin Ford Jacksonville for a free VIN check. If an open recall appears, bring your Edge to our service department so a factory-trained technician can perform the manufacturer’s remedy. Even if you are unsure whether a previous repair was completed, you can schedule an appointment and let our team verify the status. The check is free, and eligible recall repairs are free as well. Do not wait if you notice fuel odor or possible leakage; contact an authorized Ford service department promptly for guidance and safe next steps.