Coggin Ford Jacksonville

2013 Ford E-Series Wagon Recall

Ford E-Series Wagon Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Adaptive Equipment

FREE5 OPEN RECALLS

NHTSA campaign 15V729000 · 667 vehicles affected

Defect

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Corrective Action

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford E-Series Wagon?
  • NHTSA identifies 6 recalls for the 2013 Ford E-Series Wagon vehicle line: 5 involving Adaptive Equipment and 1 involving the Fuel System.
  • Adaptive Equipment recalls address Ricon wheelchair-lift link arms, platform side plates, and an armored pendant cable.
  • The Fuel System recall addresses rear brackets supporting a CNG cylinder.
How do I check if my 2013 Ford E-Series Wagon has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Ford Jacksonville can confirm whether a campaign applies to your specific vehicle.
  • Use our schedule an appointment link to request a visit.
How much does a 2013 Ford E-Series Wagon recall repair cost?
  • A 2013 Ford E-Series Wagon recall repair costs nothing at an authorized dealer when the recall applies.
  • The manufacturer remedy is performed at no charge to the owner.
  • Our team will explain any separate maintenance or repair needs before beginning non-recall work.
Can an independent shop fix a 2013 Ford E-Series Wagon recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Factory-trained technicians use manufacturer diagnostic tools and the correct OEM parts.
  • Coggin Ford Jacksonville can handle eligible Ford recall repairs in Jacksonville, FL.
Does an open recall affect the trade-in value of the 2013 Ford E-Series Wagon?
  • Buyers and dealers check recall status, so an open recall can affect a vehicle’s trade-in discussion.
  • Complete the free VIN check and use our trade-in page to get started.
  • Resolving an eligible recall can provide greater clarity during the appraisal process.

Recall Service & Dealership Highlights