Coggin Ford Jacksonville

2013 Ford E-Series Van Recall

Ford E-Series Van Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

13 recalls found · All repairs FREE

Adaptive Equipment

FREE12 OPEN RECALLS

NHTSA campaign 19V125000 · 3 vehicles affected

Defect

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, Platform Lift Systems.

Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Corrective Action

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford E-Series Van?
  • NHTSA lists 13 recalls for the 2013 Ford E-Series Van, involving Adaptive Equipment and Fuel System components.
  • Twelve Adaptive Equipment recalls involve Ricon wheelchair-lift positioning, platform plates, link arms, supports, or cabling, while one Fuel System recall involves CNG cylinder support brackets.
  • VIN eligibility depends on the vehicle’s equipment and modifications.
How do I check if my 2013 Ford E-Series Van has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Ford Jacksonville can verify open recalls and explain the manufacturer-specified remedy.
  • Schedule an appointment if you want our team to check the vehicle in person.
How much does a 2013 Ford E-Series Van recall repair cost?
  • A 2013 Ford E-Series Van recall repair costs nothing when completed as a manufacturer safety remedy at an authorized dealer.
  • Depending on the campaign, the remedy may include inspection, replacement parts, platform supports, or a cable cover.
Can an independent shop fix a 2013 Ford E-Series Van recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Independent shops may perform other repairs, but recall eligibility and the official remedy are handled through an authorized dealer.
Does an open recall affect the trade-in value of the 2013 Ford E-Series Van?
  • Buyers and dealers check recall status, so an open recall may affect the trade-in process for a 2013 Ford E-Series Van.
  • Complete the free VIN check and visit our trade-in page to explore your options.

Recall Service & Dealership Highlights