Coggin Ford Jacksonville
Ford Mustang Recall service at Coggin Ford Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V573000 · 38,005 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Consequence
A broken brake pedal could affect braking ability, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall is expected to begin November 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
NHTSA campaign 20V306000 · 24 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Consequence
If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Corrective Action
Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
NHTSA campaign 20V263000 · 10,460 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V573000 · 38,005 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Consequence
A broken brake pedal could affect braking ability, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall is expected to begin November 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
NHTSA campaign 20V306000 · 24 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Consequence
If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Corrective Action
Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
NHTSA campaign 20V263000 · 10,460 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
5 common questions answered
NHTSA identifies four recall concerns for the 2020 Ford Mustang. A rearview camera may show a blank or distorted image, reducing visibility behind the vehicle. On certain automatic-transmission models, a brake pedal bracket may fracture during sudden stopping and affect braking ability. A misaligned forward-looking camera may limit safety features such as Pre-Collision Assist, Lane Keeping System, and Adaptive Cruise Control. A shortened transmission warning may allow unintended vehicle movement if the Mustang is not shifted into Park. Waiting can leave these risks unresolved, so have the VIN checked and arrange the appropriate free remedy promptly.
Coggin Ford Jacksonville provides recall service with factory-trained technicians, Ford manufacturer diagnostic tools, and OEM parts when replacement parts are required. The team follows the manufacturer remedy for each applicable recall, including camera replacement, brake pedal bracket replacement, camera alignment, or instrument cluster reprogramming. Recall repairs are performed at no charge when the vehicle qualifies. Located in Jacksonville, Florida, Coggin Ford Jacksonville serves drivers from Atlantic Beach, Neptune Beach, Jacksonville Beach, Mayport, and nearby Northeast Florida communities. Call 904-747-8996 for guidance or schedule service online.
Start by locating your Mustang's VIN and requesting a recall check. You can check through NHTSA.gov or bring the vehicle to Coggin Ford Jacksonville for a free VIN check. If an open recall appears, bring the Mustang in so the service team can confirm the condition and complete the manufacturer remedy. If you are unsure whether previous work was completed, schedule an appointment anyway; the check is free and helps clarify your next step. Call 904-747-8996 or schedule an appointment online for convenient recall assistance.
