Coggin Ford Jacksonville

2020 Ford Expedition Recall

Ford Expedition Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Seat

FREE2 OPEN RECALLS

NHTSA campaign 19V633000 · 482,520 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Seat2

FREE2 OPEN RECALLS

NHTSA campaign 19V633000 · 482,520 vehicles affected

Defect

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 20V197000 · 55,158 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a police" package. The transmission shift cable lock clip may not be fully seated

Consequence

If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

Corrective Action

Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 20V217000 · 1,355 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.

Consequence

In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 20V262000 · 25,081 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Consequence

If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Corrective Action

Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.

Rearview Mirror1

FREE1 OPEN RECALL

NHTSA campaign 20V575000 · 620,246 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.

Consequence

Reduced rearward visibility can increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford Expedition?

NHTSA recall information identifies six recalls for the 2020 Ford Expedition: two Seat recalls, one Transmission recall, two Seat Belt recalls, one Electrical System recall, and one Rearview Mirror recall.
The seat recalls concern seat recliner mechanisms and a second-row headrest bracket.
The other recalls address the shift-cable lock clip, passenger seatbelt sensors and buckles, Pre-Collision Assist coding, and rearview-camera operation.

How do I check if my 2020 Ford Expedition has an open recall?

You can check your 2020 Ford Expedition by VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Ford Jacksonville can confirm whether an open recall applies and explain the next step.
If a recall is open, schedule an appointment for the manufacturer remedy.

How much does a 2020 Ford Expedition recall repair cost?

A 2020 Ford Expedition recall repair is free at an authorized dealer.
Ford specifies the remedy, and the authorized dealer performs applicable inspection, repair, replacement, or software work at no charge to the owner.

Can an independent shop fix a 2020 Ford Expedition recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Ford Expedition at no charge.
Factory-trained Ford technicians use manufacturer diagnostic tools and approved repair procedures for recall work.

Does an open recall affect the trade-in value of the 2020 Ford Expedition?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
Coggin Ford Jacksonville can check the VIN and help identify recall work that may need attention before appraisal.

Recall Service & Dealership Highlights

Safety Comes First

The six NHTSA-reported recalls involve seat structures, a second-row headrest bracket, a transmission shift-cable lock clip, passenger seatbelt sensing, Pre-Collision Assist coding, and the rearview camera. The potential consequences include reduced occupant restraint, unintended vehicle movement, incorrect air-bag behavior, reliance on a disabled safety feature, and reduced rearward visibility. Waiting can leave a known safety concern unresolved, especially when the vehicle is carrying passengers or being parked and driven in busy Jacksonville traffic. If you received a notice or are unsure whether prior work was completed, check the VIN and arrange an inspection promptly.

Ford Expertise Nearby

Coggin Ford Jacksonville provides authorized Ford recall service for drivers in Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby communities. Factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when a replacement is required. The recall remedy is performed at no charge to the owner when the vehicle qualifies. Our team can review the VIN, explain the affected component, and coordinate the inspection or repair clearly. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd. in Jacksonville, FL, for focused assistance from a dealership built around Ford service and safety.

Simple Next Steps

Start by locating your VIN and requesting a recall check, either through NHTSA.gov or the Coggin Ford Jacksonville service department. Bring the 2020 Ford Expedition to the dealership so the team can verify the vehicle and complete any open manufacturer remedy. Schedule service even if you are unsure whether a prior repair was completed, because the VIN check is free. Our team can answer questions, arrange the appropriate inspection, and help you address recall work without delaying a safety-related repair.