Coggin Ford Jacksonville

2019 Ford Mustang Recall

Ford Mustang Recall service at Coggin Ford Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Transmission Gear Position Indication

FREE1 OPEN RECALL

NHTSA campaign 20V263000 · 10,460 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Corrective Action

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Mustang?

NHTSA has issued two recalls for the 2019 Ford Mustang: one affecting Transmission Gear Position Indication and one affecting the Instrument Panel.
The transmission recall concerns a warning and chime that may not last long enough, potentially allowing unintended vehicle movement if the vehicle is not in Park.
The instrument-panel recall concerns a blank cluster that may hide speed, fuel, temperature, and safety-system warnings.

How do I check if my 2019 Ford Mustang has an open recall?

You can check your 2019 Ford Mustang at NHTSA.gov or receive a free VIN check at our service department.
Coggin Ford Jacksonville can check the VIN against Ford’s open recall records and explain the next step.
If a recall is open, an authorized Ford dealer completes the specified remedy at no charge.

How much does a 2019 Ford Mustang recall repair cost?

A 2019 Ford Mustang recall repair costs nothing when completed by an authorized dealer as the manufacturer’s remedy.
The applicable repairs include instrument-cluster reprogramming and Instrument Panel Cluster Assembly reprogramming.
Schedule an appointment promptly if a VIN check identifies an open recall.

Can an independent shop fix a 2019 Ford Mustang recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Ford Mustang recall at no charge.
Factory-trained technicians use manufacturer diagnostic tools and the procedures specified by Ford.
Coggin Ford Jacksonville can complete the recall remedy and answer questions about the repair.

Does an open recall affect the trade-in value of the 2019 Ford Mustang?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
Use our trade-in page to begin evaluating your vehicle, and ask our team to check its recall status.
Recall repairs are performed at no charge by an authorized dealer when the campaign applies.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA’s two reported recalls address risks that deserve prompt attention. The Transmission Gear Position Indication issue may shorten the “Transmission Not In Park” warning and chime, creating a risk of unintended movement if someone leaves the vehicle before selecting Park. The Instrument Panel issue may leave the cluster blank at startup, hiding speed, fuel, temperature, and safety-system warnings. Waiting can leave these conditions unresolved during everyday driving. An authorized Ford dealer can check the VIN and complete the applicable reprogramming remedy at no charge, helping restore the intended warnings and information your Mustang is designed to provide.

Factory-Backed Recall Care

Coggin Ford Jacksonville provides recall service for drivers throughout Jacksonville, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford procedures, and OEM parts or software as appropriate for the repair. For these campaigns, the manufacturer remedy involves reprogramming the instrument cluster or Instrument Panel Cluster Assembly, and the qualifying recall repair is performed free of charge. Our team can explain the recall, confirm the VIN, and help you understand the repair before work begins. Visit Coggin Ford Jacksonville at 9650 Atlantic Blvd. for trusted Ford service close to home.

Simple Next Steps

Start with a VIN check, then bring your 2019 Ford Mustang to Coggin Ford Jacksonville if a recall is open or you are unsure whether prior work was completed. The check is free, so there is no reason to wait for a warning or safety concern to become more serious. Use our online link to schedule an appointment, or contact the service team for assistance. We will verify the recall status, explain the manufacturer remedy, and complete eligible recall work at no charge. Convenient recall care begins with one quick appointment request.