Coggin Ford Jacksonville

2018 Ford EcoSport Recall

Ford EcoSport Recall service at Coggin Ford Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Label

FREE1 OPEN RECALL

NHTSA campaign 18V312000 · 273 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light Vehicle Brake Systems.

Consequence

Owners could be confused by the incorrect label on the brake fluid cap, potentially causing them to replace the brake fluid with an incorrect fluid which could affect brake performance, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the brake fluid cap and owner's manual kit, free of charge. The recall is expected to begin June 18, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C04.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford EcoSport? Give the count and list the components.
  • NHTSA has issued one recall for the 2018 Ford EcoSport, affecting the Label component.
  • The recall concerns an incorrect brake reservoir cap label and European English owner’s manual kit.
  • The incorrect label could cause confusion about brake fluid and potentially affect brake performance.
How do I check if my 2018 Ford EcoSport has an open recall?
  • You can check your 2018 Ford EcoSport by entering its VIN at NHTSA.gov or requesting a free VIN check at our service department.
  • Coggin Ford Jacksonville can confirm whether the recall remains open or has been completed.
  • If the recall is open, our authorized Ford team can arrange the required remedy.
How much does a 2018 Ford EcoSport recall repair cost?
  • A 2018 Ford EcoSport recall repair costs nothing when performed by an authorized dealer as the manufacturer’s remedy.
  • The applicable repair replaces the brake fluid cap and owner’s manual kit at no charge to the owner.
  • Call our service team to verify the VIN and confirm the repair appointment.
Can an independent shop fix a 2018 Ford EcoSport recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Ford EcoSport recall at no charge.
  • Authorized Ford technicians have the manufacturer procedures, diagnostic tools, and OEM parts needed for the campaign.
  • Coggin Ford Jacksonville can complete the recall after confirming the vehicle’s VIN.
Does an open recall affect the trade-in value of the 2018 Ford EcoSport?
  • Buyers and dealers check recall status, so completing an open recall can help provide clarity during a trade-in evaluation.
  • Use our trade-in page to begin evaluating your vehicle.
  • You can request a free VIN recall check before discussing your next vehicle.

Recall Service & Dealership Highlights